Refund, Returns & Cancelation Policy

Booking, Cancellation & Refund Policy

Service Refund Policy

All service sales are final. There are absolutely no refunds for services purchased under any circumstances.

Deposit Policy

All deposits are non-refundable and non-transferable. Deposits are required to reserve your appointment time and are applied toward the cost of your scheduled service.

There are absolutely no refunds on deposits for services. No exceptions.

Cancellation Policy

If you need to cancel your appointment, please do so in advance.

• Single-Service Appointments: Cancellation will result in the forfeiture of any funds paid toward that appointment.
• Package Appointments: Cancellation will result in a $30 cancellation/rescheduling fee. Your appointment may be rescheduled once the fee has been paid. The cancellation/rescheduling fee must be paid before your next appointment can be booked or services rendered.

No-Call, No-Show Policy

Clients who fail to arrive for their scheduled appointment without prior notice will be considered a No-Call, No-Show.

A No-Call, No-Show will result in:

• Forfeiture of the scheduled appointment.
• Forfeiture of all funds paid for that appointment.
• No complimentary makeup or replacement appointment.

Late Arrival Policy

Please arrive on time for your appointment.

Clients arriving more than 10 minutes late will be considered a No-Call, No-Show, and the No-Call, No-Show Policy will apply.

No exceptions.

Product Return Policy

We want you to be satisfied with your purchase. If you need to return an eligible product:

• Customers are responsible for all return shipping costs.
• Refunds will be processed only after the returned product has been received and inspected.
• Products must be unopened, unused, and in their original packaging.
• Products that have been opened, used, damaged, or otherwise tampered with are not eligible for a refund.